1. Introduction

Queryboat.ai (“we”, “our”, “us”) provides scheduling and appointment management services for businesses. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use Queryboat.ai, including when you connect your Google account to enable calendar scheduling features.

We use Google user data only to provide or improve the core functionality of our app. Google Calendar data is used strictly to manage your schedule — such as booking, updating, or cancelling appointments and syncing availability. We do not use Google user data for advertising, unrelated analytics, AI model training, or any form of sharing or selling.

2. Information We Collect

• Account and Profile Data: Information like name, email address, phone number, and business details collected during registration.
• Usage Data: Log files, interaction history, and settings used to operate and improve the service.
• Google Calendar Data: Event details (titles, descriptions, times, attendees, etc.) accessed only for scheduling and availability management.
• Customer Content: Data you upload or store (FAQs, contact info, product/service info) processed solely for your use.
• Technical Data: Device type, IP, browser type, OS — used for performance optimisation and security.

3. How We Use Your Information

• Provide and maintain our service.
• Manage and update Google Calendar events as part of your scheduling workflow.
• Send booking confirmations, account notifications, and service alerts.
• Improve service performance using aggregated, de-identified usage data.
• Detect and prevent fraud or abuse of the platform.

4. Google Calendar Data Usage

We request access to your Google Calendar (scope: see, edit, share, and delete all calendars you can access) only to deliver our scheduling functionality.

• Event Management: We create, update, and delete calendar events only when you perform these actions in Queryboat.ai.
• Availability Checking: We read your existing events to find free time slots and prevent double-bookings.
• Event Sharing: If you invite attendees, we send calendar invitations on your behalf.

We do not use calendar data for advertising, analytics, or unrelated AI training. Data is stored securely and retained only while your account is active. You may revoke Queryboat.ai’s access anytime via your Google Account settings under Security → Third-party apps with account access. Upon revocation or account deletion, all Google Calendar data and tokens are deleted from our systems.

5. Data Sharing & Disclosure

• We do not sell or rent your personal or Google Calendar data.
• Trusted service providers (e.g., cloud hosting, email delivery) may access minimal data only to operate the platform and are bound by confidentiality.
• We may disclose data only when required by law or to protect legal rights and user safety.

6. Data Retention

We retain your data only as long as necessary to provide our services. Google Calendar data is deleted once you revoke access or close your account. Any backups or residual copies are erased within 30 days of account termination.

7. Data Security

• Encryption in transit (HTTPS/TLS) and at rest for sensitive data such as OAuth tokens.
• Strict access control — only authorised personnel can access data as needed.
• Regular audits and security reviews to prevent unauthorised access.

8. Your Rights

• Access or request a copy of your stored data.
• Request correction or deletion of your personal data.
• Withdraw consent or revoke Google Calendar access anytime.
• Request data portability or object to certain processing.

To exercise your rights, contact us at support@queryboat.ai.

9. Cookies & Tracking

We use cookies to improve user experience and retain session data. Cookies are not used to track Google user data or for advertising purposes. You can disable cookies in your browser settings, but some features may not function properly.

10. Third-Party Services

We use reputable third-party providers (e.g., cloud hosting, payment gateways, email services) to operate Queryboat.ai. They process limited data under strict confidentiality agreements and cannot use it for any unrelated purpose. Google Calendar data is never shared externally except to send event invitations you initiate.

11. Children’s Privacy

Queryboat.ai is intended for professional and business use only and is not directed at individuals under 18. We do not knowingly collect or store data from minors.

12. Policy Updates

We may update this Privacy Policy periodically to reflect new features or legal changes. When updated, we will revise the “Last Updated” date and notify users via email or platform notice.

13. Contact

For any privacy-related questions, contact us at support@queryboat.ai.